Welcome to Loftynotch Technology. By purchasing from our store or using our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General Information
Loftynotch Technology sells smartphones, accessories, electronics, and related gadgets. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
2. Products & Availability
All products listed are subject to availability.
Product descriptions, images, specifications, and prices are provided as accurately as possible, but slight variations may occur.
Loftynotch Technology reserves the right to discontinue any product at any time.
3. Pricing & Payment
All prices displayed are final unless stated otherwise.
We accept various payment methods including bank transfer, debit/credit cards, and other approved payment options.
Orders are processed only after full payment is received.
4. Order Confirmation
Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance.
We reserve the right to cancel or refuse an order due to:
- Product unavailability
- Payment issues
- Incorrect pricing or listing errors
- Suspicious or fraudulent activity
Any amount paid for a canceled order will be refunded.
5. Shipping & Delivery
Delivery timelines depend on your location and courier services.
We will provide an estimated delivery time, but delays may occur due to logistics, customs, weather, or other unforeseen circumstances.
Once dispatched, the shipment is handled by the courier, and tracking information will be provided where applicable.
6. Inspection on Delivery
Customers are advised to inspect their package upon delivery.
If you notice any damage, missing items, or incorrect products, notify us immediately within 24–48 hours with photo or video evidence.
Failure to report within this period may affect eligibility for returns or replacements.
7. Returns & Refunds
We accept returns only under the following conditions:
- Wrong item received
- Factory defect (verified)
- Damaged upon arrival
Return requests must be submitted within 7 days of delivery.
The product must be in its original condition, including box, accessories, and receipt.
Refunds may take 3–7 working days to process after inspection.
Certain items may be non-returnable due to hygiene, software activation, or security reasons.
8. Warranty
Most gadgets come with a manufacturer’s warranty.
Warranty coverage does not apply to:
- Physical damage
- Water damage
- Unauthorized repairs
- Software modifications
- Misuse or negligence
Loftynotch Technology may assist in processing warranty claims but is not responsible for manufacturer policies.