At Loftynotch Technology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Provided voluntarily when making a purchase or contacting us, including:
- Full name
- Email address
- Phone number
- Billing or delivery address
- Payment details (processed securely via third-party providers)
1.2 Device & Browsing Information
Automatically collected to improve our website:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
1.3 Transaction Information
Details about products purchased, order history, and payment confirmations.
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm your orders
- To deliver purchased products
- To contact you regarding your order, support requests, or updates
- To improve our website, user experience, and services
- To send promotional messages or newsletters (optional; you may unsubscribe anytime)
- To prevent fraud and ensure secure transactions
3. How We Protect Your Information
We use appropriate technical and administrative security measures to safeguard your data from unauthorized access, loss, or misuse.
Payment details are handled by secure, trusted payment processors.
4. Sharing Your Information
Loftynotch Technology does not sell, rent, or trade your personal information.
We may share data only with trusted third parties when necessary to provide services such as:
- Payment processing companies
- Delivery and logistics partners
- Customer support tools
- Website analytics providers
These partners are required to protect your information and use it only for agreed purposes.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve site functionality
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing messages
- Ask how your data is used
To exercise any of these rights, contact us using the details below.
7. Data Retention
We retain your information only as long as necessary for:
- Fulfilling orders
- Providing customer support
- Legal or tax obligations
- Business record-keeping
After this, your data will be securely deleted.